Important information

Welcome to Gateway!

This section of our website is designed to provide parents and carers with more information about us. We aim to answer any questions you might have as a new client, as well as provide you with resources to help support you (and your children).

We know that accessing support can be a minefield, especially if you deal with a lot of different organisations. Please know that you can always contact us with any questions you might have, and we’ll do our best to answer.

In the meantime, please browse through The Hub to find out more about working with us. Whether you are a new or an existing client, you will find plenty of helpful information that may be relevant to your situation. We also have dedicated child and young person sections of The Hub to help your children learn more about Gateway too.

Do you have specific questions or feedback?

Please get in touch with us. We’re always happy to hear from new and existing clients, and will do our best to answer any questions. Otherwise, please browse through The Hub to see if the information is included in this section. If you have feedback for us or our website, please let us know! Whether it’s good or bad, we’d like to hear from you.

Information for clients

Whether you are a new or an existing client, this section has plenty of information about our processes, what to expect and more. Please browse through and contact us if you have any questions.

Suggested reading

If you’re looking for books recommendations or other resources that might help your situation, take a look through our reading list. You’re welcome to make suggestions to us of books or resources to include too.

Jargon buster

From DDP to the ASGSF, there can be a lot of different acronyms in our world, as well as terminology that isn’t always clear. Read our jargon buster and glossary to help you understand more about working with us.

Other organisations and services

This section has links to other organisations, support groups or agencies that might be able to help you and your family. Please note that we don’t have links or agreements in place with these organisations.

FAQs

You do not need a GP letter or special referral to access our services. Please contact us about your situation, providing as much detail as possible. We will get back to you with more information about working with us.

Please note that if you think your sessions will be funded by your Local Authority, Regional Adoption Agency or another organisation, you will likely need to speak with them first.

Therapeutic interventions and assessments may be accessible through your Local Authority or Regional Adoption Agency if you are an adoptive parent or special guardian. These are often funded under the Adoption and Special Guardianship Support Fund. You will need to speak with your post-adoption social worker to discuss this.

We are a registered Adoption Support Agency and regularly provide trauma-informed therapeutic interventions and complex psychological assessments.

Please contact us for our most up-to-date pricing structure.

We understand that it is not always possible to fund sessions yourself. Our fees reflect the many years’ experience and training our clinicians undertake to provide an expert and high-quality clinical service.

If you are an adoptive parent, special guardian or foster carer, you might be able to access our services through your Regional Adoption Agency or Local Authority. Please speak to your social worker to discuss this.

Some organisations, such as schools or charities, may help fund sessions with a clinical psychologist. It is best to speak to the organisation directly to find out if this is possible.

We occasionally work with insurance companies to provide sessions for children or young people. Please talk to your insurer to see if this would be a possibility.

We tailor our sessions to suit the specific needs of you and your child or young person. Your clinician will talk with you about the plan before we get started. Please browse our website for more detailed information about working with Gateway Psychology. You can also get in touch with us with any specific questions you might have.

Recent articles

Statement on ASGSF cuts

August 19th, 2025|

Statement on ASGSF cuts, uncertainty, and their impact on children, families, and providers At Gateway Psychology, based in Stoke-on-Trent and serving families across Staffordshire and Cheshire and beyond, we are dedicated to delivering[...]

LEAPlets: an interview with Sarah Lloyd from the BUSS Model

August 13th, 2025|

Helping little ones thrive: Sarah Lloyd on LEAPlets and the BUSS model Sometimes the smallest steps make the biggest difference. LEAPlets® grew out of Sarah Lloyd’s work with children in foster care and[...]